![]() ![]() However, the MRTfA devices have been significantly trailing behind the MTR for Windows (MTRfW) devices on available features despite promises of feature parity from Microsoft. Having a cost-effective and fully integrated video bar is simply a very attractive approach. Many customers love the value proposition of the MTR for Android (MTRfA) devices. “This has been one of the main issues for our customers who have been struggling during the last two years” tells Haataja. Choosing the right MTR technology vendor can indeed be truly challenging. As an example, if a product breaks, do you get a new one as a next-business-day delivery or will it take 30 days or more to get a new product from the vendor? Additional questions like product readiness and import certificates for relevant countries need to be asked. More complex considerations need to be weighed in, for example, warranty and RMA (Return Merchandise Authorisation) terms need to be reviewed and evaluated, and tested in practice. In addition, there are multiple other players that are trying to enter the market and steal mindshare from the customers.īut selecting the right technology provider isn’t the only thing to worry about. Poly, Logitech and Yealink have quite a wide offering covering a wide range of MTR use cases but some upcoming players, such as Jabra Lenovo and Neat, are fighting to grow their market share. It’s inevitable that many will disappear over time and only the most successful vendors can prevail. One could argue that there are more OEM vendors than can be absorbed by the market and that the situation is untenable. Today, the market is much more fragmented and new providers of Microsoft-certified MTR products are popping up on a regular basis. For all intents and purposes, you could choose between Cisco and Poly. Looking back, choosing a technology provider for legacy endpoints wasn’t difficult. ![]() Challenges customers are facing with the MTR transition Choosing the right MTR technology vendor ![]()
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